One of the oldest gifts around are flowers. People have been giving them to loved ones for birthdays, anniversaries, and other momentous occasions for centuries. In the modern world, a great place to look for the perfect arrangement is the internet. It’s quick, easy, and provides you with a beautiful gift delivered to your door.
We’ve heard all the horror stories when it comes to ordering flowers online for someone you care about. It’s not uncommon to see them turn up already wilting or not even arrive at all.
These are the worst scenarios that can happen, but it’s still a good idea to be sure you’re buying from a reputable company, and that the roses you order will turn up looking freshly cut and beautifully arranged. You need to know you’re shopping at a trustworthy seller.
With this in mind, we’ve put together our top tips when ordering flowers online to make sure your flower bouquet arrives on time, at the right address, and in perfect condition for your special someone.
Choose an Appealing Website
To begin with, you need to browse a few websites. The best options will tend to look very pleasing to the eye with a modern design and user-friendliness. You want to be able to navigate with ease and find what you’re looking for without too much trouble.
Professional sites should be clearly labeled on each page and have a search bar, so you can use keywords to find the flowers you want. The contact details should be visible, and you should have the option to check out their terms and conditions. If the site hides this information, it isn’t legitimate.
Many top pages also have a blog with lots of helpful information regarding your flower purchase. If you see all of these elements, it’s a good sign that the site has taken the user experience into account, and they genuinely care about the customers.
Check Out the Prices
After you’ve gathered a few of the best-looking sites and had a good browse through them, you need to start comparing prices. Make a shortlist of your favorite flowers and a few bouquet options.
You should then tally up the item’s total cost plus any box, vase, or container and the delivery. If budget is important to you, then go for the least expensive. You can also see which appears to be the best value for money. Look at other reviews on the site or across the internet to see what other shoppers thought of the flowers when they arrived and if they were happy with the overall service.
Try the Customer Service
An important aspect of shopping anywhere, whether it be online or in-store, is customer service quality. Do a little research and see if where you want to buy offers round the clock attention.
Get in touch with the customer service department before you buy to see how responsive they are and if the team answers all your questions. You need to know that if something goes wrong, there’ll be staff on hand to help at any time of day.
Think about asking the following types of questions to get a good idea of their experience and response time:
- What flowers do they recommend for a specific kind of person or event?
- Are there any particular ways to care for your selected arrangement?
- When and how will your order arrive?
A professional florist won’t only answer your questions but make you feel valued as a customer and know that they have your best interests at heart. Professional services will keep you updated on your delivery status and let you know exactly when it’ll arrive.
Decide on the Right Arrangement
A quality website will have a catalog on display with a wide variety of flowers and arrangements for you to look through. Top companies will have detailed explanations about each type and different designs to help you select the right blooms.
As you browse the online stores, you’ll see a lot of different floral arrangements. Some are preset, others designed by other buyers, and then there are those that you can pick and choose yourself. If you have the time, the latter is the best option as you can opt for those that your loved one will especially like.
However, not everyone has a flair for design, and you might need someone to help you. Get in touch with the florist or a representative, and they should be able to help you put the perfect bouquet together. Have some requirements ready before you speak, such as your loved one’s favorite color, flowers, and other interests. This will help the florist put together the best bouquet possible.
Read up on Delivery Options
Before you click on buy, make sure you’ve selected the right delivery method and packaging. For example, a lovely vase won’t be so suitable if you’re getting flowers delivered to a friend at the office but would be perfect for a grandparent at home.
You’ll also want to consult the florist to see if the flowers are delivered as fresh as possible. This ensures that they remain lively until the end of the day, when the recipient can put them in water. Ask for special personalized delivery if that’s what you want. A reputable store should be able to provide this.
To ensure you have the best experience when ordering flowers online, you first need to do some research and find a great website. Check their prices against other stores and get in touch with customer service. Pick out the perfect arrangement or ask for help if you need it. Finally, make sure you top off the gift with the ideal delivery and packaging.
Remember, a reputable company will be open about their services, easy to get in touch with and have a professional feel to their site. If at any time you feel something isn’t right, look elsewhere.